Your Personal, Reliable Ride
If you’re looking for a safe, comfortable ride in the Chicagoland area—whether it’s for a doctor’s appointment, a visit with family, or a quick errand —Echo Connect is here to help. Our non emergency medical transportation solutions for private individuals ensure you can travel with ease, even if you use a wheelchair or need a bit of extra assistance. We specialize in private pay NEMT Chicago, and our focus is on delivering genuine care with every ride.
Book Online or Request a Quote
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I can’t say enough about how Echo Connect put my worries to rest. After my hip surgery, I was anxious about getting to and from rehab appointments on my own. Their driver showed up right on time, helped me into a wheelchair-friendly van, and made me feel so at ease. From scheduling to drop-off, the entire process was smooth and worry-free. I never felt rushed or overlooked. Knowing I have this kind of reliable, compassionate service means I can focus on my recovery instead of stressing over rides.
— Maria G., Naperville
Why Choose Echo Connect?
- Tailored Support at Every Step
- Door-to-Door & Door-Through-Door: Whether you just need help to and from your front step or prefer a guiding hand into a medical office, our drivers offer the level of assistance that fits your mobility needs.
- Wheelchair Accessible Vans: For those who use manual or electric wheelchairs, our fleet provides smooth ramp access and secure tie-down systems. If you’d like to see the specifics of our vehicle types, check out our Service Levels & Fleet page.
- Respectful, Professional Drivers
- Beyond Medical Visits: While we often handle trips to physician offices or therapy sessions, we’re equally ready for social outings, grocery runs, or even local community events. Our 24/7 dispatch accommodates your schedule, whether you’re heading out early or coming home late
- SpecialiCalming & Courteous: We prioritize a calm environment, ensuring you never feel rushed or stressed.zed assistance for patients with recent injuries or limited mobility
- Personal Errands & More
- Beyond Medical Visits: While we often handle trips to physician offices or therapy sessions, we’re equally ready for social outings, grocery runs, or even local community events. Our 24/7 dispatch accommodates your schedule, whether you’re heading out early or coming home late
- Transparent Pricing & Simple Booking
- Private Pay: Whether you prefer paying by credit card or other payment methods, we keep our fees straightforward—no hidden surcharges. Easy Scheduling: Book online or by phone; Our dispatch team will confirm your ride promptly, providing estimated arrival times and driver details.
Pick Up the Phone—
We’re Only a Call Away!
Don’t worry if you’d rather skip the computer screens. We know sometimes a good old-fashioned phone call beats clicking around online—especially after you’ve earned the right to do things your way! Just dial (872) 228-2211, and our friendly dispatch team will handle all the details for you.
Common Use Cases
- Medical Appointments & Follow-Ups
- Ideal for post-surgery check-ups, routine physicals, or lab tests—especially if driving yourself is uncomfortable or unsafe.
- Airport & Travel Assistance
- Heading to O’Hare or Midway? Let us handle the wheelchair accessible vans Chicago logistics so you can focus on your trip.
- Social & Family Visits
- Want to attend a family gathering in DuPage or meet a friend in Kane? Our round-the-clock dispatch ensures you arrive on time and return safely.
- Errands & Personal Outings
- From grocery shopping to picking up prescriptions, our door-through-door service guarantees a stress-free experience.
How It Works
- Request a Ride
- Call our 24/7 dispatch or submit a request online. Mention any mobility aids, like a cane or electric wheelchair, so we dispatch the correct vehicle.
- Medical Appointments & Follow-Ups
- We’ll confirm your trip details—pickup time, address, preferred level of assistance—then assign a driver who’s trained to meet your needs
- Pickup & Assistance
- On the day of your ride, the driver arrives promptly and helps you in and out of the vehicle, if necessary. They’ll also secure wheelchairs or walkers
- Arrival & Payment
- Once you reach your destination—be it a hospital or a relative’s home—the driver ensures you exit safely. Private pay is processed according to your preferences (credit card, etc.). For additional billing questions, see our FAQ page.
Your Ride, Your Way: Service Levels
- Different passengers have different needs. At Echo Connect, you can choose from curb-to-curb, door-to-door, or door-through- door assistance. If you want to learn more about these levels of support—as well as our responsible party or wheelchair standard options—please visit our Service Levels page for a detailed breakdown.
